Health & Safety

Safe, responsible commercial cleaning

So Clean monitors and follows strict health and safety procedures across our office, commercial and specialist cleaning services. Every contract is approached with care, planning and a clear understanding of the working environment.

Our approach is designed to protect staff, clients, building users and visitors while maintaining reliable cleaning standards.

Modern commercial office cleaned and maintained by So Clean
Built around safe working practices Risk assessment, trained teams and clear procedures.

Policy-led cleaning

Health and safety built into our service delivery

So Clean operates with a proactive approach to health and safety, both on-site and within our own working environment. Each contract we undertake is risk assessed during the preliminary site survey, helping us identify the correct working methods, equipment, training and supervision required.

Our procedures support safe service delivery for clients across commercial premises, offices, hotels, kitchens, windows, carpets and specialist cleaning environments.

Practical controls

How we manage safety on commercial cleaning contracts

Health and safety informs ensures our teams are trained, and supported to required standards.

Risk assessment

Each contract is reviewed from the outset, with site-specific risks considered during the initial survey and ongoing service planning.

COSHH awareness

Cleaning products, materials and procedures are managed with appropriate attention to COSHH regulations and safe handling requirements.

Trained cleaning teams

Staff receive health and safety guidance as part of their induction, with responsibilities clearly explained before work begins on site.

Safe working practices

Operational procedures are designed to protect staff, clients, building users and visitors while cleaning work is being carried out.

Standards & responsibilities

Recognised safe working practices

So Clean enforces recognised health and safety requirements relevant to commercial cleaning work, including safe use of materials, safe use of equipment and responsible working practices on client premises.

Our SAFEcontractor accreditation recognises our commitment to safe working practices, while our ISO 9001 and ISO 14001 accredited status supports our wider quality and environmental management approach.

Areas covered by our approach include:

  • Health and Safety at Work Act
  • COSHH regulations
  • Electricity at Work Act
  • SAFEcontractor accreditation
  • ISO 9001 quality management principles
  • ISO 14001 environmental management principles

Training plan

Health and safety training for So Clean staff

So Clean staff are expected to follow health and safety training and guidance from the beginning of their employment. New employees undertake training as part of the induction process, with health and safety responsibilities clearly explained.

Site-based managers, commercial staff and directors have also completed First Aid at Work training, supporting a more informed and responsible approach across the business.

Health and safety induction for new staff

Clear explanation of site duties and responsibilities

Safe use of cleaning equipment and materials

Awareness of site-specific risks and reporting procedures

First aid training for managers, commercial staff and directors

Need to know more?

Speak to So Clean about health and safety

If you have a question about our health and safety policy, safe working procedures or contract requirements, our team will be happy to help.

Trusted commercial cleaning partner

Clients we work with

Supporting businesses, venues and organisations across London, Kent and the South East.

It's Nice That
Timothy James & Partners
Neo4j
Live Group
Allonby + Partners
Matter Real Estate
Teamtailor
Global4
Belkin
Crystal Palace Park Trust
Pure Sports Medicine
Planhat