Job Details

Title Operations Administrator
CategoriesFull Time Jobs
Job Information

A genuinely exciting Operations Administrator role has arisen within our well established, family run, contract cleaning company. This is a role which will keep you busy, whilst offering a friendly working environment within a small office team based in Orpington. The successful candidate will have the overall responsibility for Health and Safety and ensuring the health and safety processes are administered. You will have a high level of attention to detail in everything you do, a pleasant telephone manner, good written & verbal communication skills, as you will be providing support to the Office Manager, Clients and Area Managers
Main Responsibilities

Good Written and Verbal Communication
Accuracy & Attention to detail
Answering Telephones
Scanning & Filing
Processing bespoke store orders
Ensure any adhoc tasks issued by Directors and the Office Manager are fulfilled within a timely manner.
Ensuring all deliveries to Head Office are labelled correctly and stored neatly in the warehouse
Ensuring all new business enquiries are acknowledged and dealt with.
Ensure timely completion of Contractor’s and Client Questionnaires.
To Escalate any complaints/queries to the Office Manager
Assist with updating contract variations on SoClean’s management system.
Scanning & Filing
Ensuring all new and existing clients have health and safety manuals electronically and onsite.
Ensuring the H&S manuals have all the correct and up to date information (method statements, risk assessments, RAMS/COSHH sign of sheets, first aid arrangements
Ensure all H&S documents on SoClean’s management system are updated accordingly
Liaise with our H&S consultant, working closely with them to co-ordinate, Area Manager Training and Area Manager site visits.
Liaise with our H&S consultant to annually review, RAMS/COSHH policies, Health and safety audits for Head office, annual fire risk assessments for head office
Arrange annual fire extinguishers tests for Head Office
Ensuring new chemicals have a COSHH assessment created (by our H&S consultant) and all relevant documents are updated to reflect this
Logging all onsite accidents and liaising with H&S consultant to create and investigate report if necessary, revise RAMS or appropriate training as a result of accidents
Populate the training matrix to ensure Area Managers regularly provide staff training record
Co-ordinate the window cleaning schedule to all appropriate clients and Sub-contractors

Ideal Candidate
At least 2 Years’ experience in an office environment
Excellent Communication skills
Excellent organizational Skills-Ability to multi task and prioritize workload
Committed, motivated and passionate about people and service delivery.
Basic Health and Safety knowledge

Further details
37.5hrs per week 8.30am -5pm
20 days’ holiday (plus 8 bank holidays)
Pension Contributions
Salary £24K

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